Privacy notice

Data controller

SoftEng Lab, No.27Lane169KangningSt.TaipeiHsienHsichihTaiwan(China), email hello@softenglab.digital, phone +886226921025, is the controller for personal data collected through this website and related engagement intake.

Data we collect

Contact forms may collect your name, email address, optional engagement interest, approximate flag scope, preferred intake window, and message contents. Server logs may record technical data such as IP address and browser type for security. Cookie data is described in our cookie notice.

Purposes

We use personal data to respond to inquiries, prepare quotes, deliver engagements, improve site reliability, and meet legal obligations. We do not sell personal data.

Retention

Inquiry messages are retained up to 24 months unless a longer period is required for an active engagement or dispute. Engagement working papers follow retention periods stated in the engagement note, typically aligned with professional record-keeping practice in Taiwan.

User rights

Subject to applicable Taiwanese law, you may request access, correction, or deletion of personal data we hold about you, and you may object to certain processing. Contact hello@softenglab.digital to exercise these rights. We may need to verify your identity before responding.

International transfers

If tools that process site analytics or email are hosted outside Taiwan, we take steps appropriate to the transfer, including reviewing provider safeguards. Engagement documents containing personal or commercial data are shared only with parties you authorise.

Security

We apply reasonable administrative and technical measures to protect personal data. No method of transmission is perfectly secure; please avoid sending unnecessary sensitive identifiers through the public contact form.

Updates

We may revise this notice by posting updates on this page. Significant changes will be reflected in the page text and date of publication when practical.